Privacy Policy

1. Application of This Policy

This policy applies to the use of our website and all related services, including browsing, searching for products, placing orders, completing payments, and contacting customer support.

By continuing to use the website, you acknowledge that your information may be handled as described here. If you require further clarification, you may contact us before using the services.

2. Information Collection and Cookies

We may use Cookies and similar technologies to support website functionality and improve user experience. These tools allow us to:

• Maintain session status during your visit;

• Remember preferences such as language or display settings;

• Enhance site performance and loading efficiency;

• Understand general usage patterns to improve services.

Cookies do not usually contain information that directly identifies you. You may adjust or disable Cookies through your browser settings at any time, though some features may not function properly if certain Cookies are restricted.

3. Use of Information

Information collected through the website is used only for necessary and relevant purposes, such as:

• Processing and completing transactions;

• Providing customer support and responding to requests;

• Improving website functionality and service quality;

• Ensuring system security and preventing misuse.

We limit the use of information to what is required for these purposes and avoid unnecessary data processing.

4. Information Sharing

In certain situations, information may be shared with service providers (such as payment processing or technical support) to complete requested services.

Any such sharing is limited to what is necessary, and reasonable measures are taken to ensure that the information is handled securely and appropriately.

We do not share personal information for unrelated purposes without proper authorization.

5. Contact Us

Address: 4320 Cureton Ferry Rd, Catawba, SC 29704-8790, US
Customer Service Phone: +1 (803) 368-9511
Customer Service Email: assist@relaxelano.com
Online Service Hours: Monday – Friday, 9:00–12:30 and 14:00–18:00 (Central European Time, CET)